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Pixmax AI

Pixmax Privacy Policy

Update Date: April 1, 2026

Effective Date: April 1, 2026

Welcome to Pixmax products and services!

"Pixmax" refers to the "Pixmax" and client applications and official websites legally owned and operated by RAYWING PTE. LTD. and its affiliates (hereinafter referred to as "we").

We attach great importance to the user (hereinafter referred to as "you") privacy and personal information protection. When you use our products and/or services, we may collect and use your personal information.Through this privacy policy, we explain to you how Pixmax collects, uses, stores, shares and transfers your personal information when providing products and/or services, your personal information user rights and how Pixmax protects your personal information.

This privacy policy is closely related to the Pixmax you use and the various business functions included in the service (hereinafter collectively referred to as "our products and/or services"). We hope that you will carefully read and confirm that you have fully known and understood the contents stated in this policy before using our products and/or services,And allow you to make the choices you deem appropriate in accordance with the guidelines of this Privacy Policy.Once you start to use or continue to use our products and/or services after we update this privacy policy, it means that you have fully understood and agreed to the content of this policy (including the updated version), and agree to our collection, use, storage and sharing of your relevant information in accordance with this privacy policy.

This Privacy Policy will help you understand the following:

  • Scope of Application of this Privacy Policy
  • How we collect and use your personal information
  • How we use cookies and similar technologies
  • How we share, transfer and publicly disclose your personal information
  • V. How we protect and preserve your personal information
  • How you manage your personal information
  • Protection of Minors' Information
  • VIII. How This Policy Is Updated
  • 9 How to Contact Us

I. Scope of Application of this Privacy Policy

  • 1.This privacy policy applies to your access to and use of our products and services through Pixmax-associated platform web pages, client applications, Pixmax software development kits (SDKs) and application programming interfaces (APIs) for use by third-party websites and applications,However, if the product and/or service has a separate privacy clause/privacy agreement, the separate privacy clause/privacy agreement shall prevail, and the content not mentioned in the separate privacy clause/privacy agreement shall apply to this policy.
  • 2. This policy does not apply:
  • (1) Information and/or third-party services (including any third-party applications, websites, products, services, etc.) included in or linked to our products and/or services, which are operated by third parties,Your use of the information and/or services applies to the rules for the collection and use of personal information otherwise stated to you by third parties.
  • (2) Other products and/or services that are not provided to you by Pixmax.

II. How We Collect and Use Your Personal Information

We will collect and use your personal information based on the principles of legality, legality, minimum necessity, openness and transparency for the purposes described in this policy.If we use your personal information for other purposes not specified in this Policy, or collect and use your personal information for other specific purposes,We will separately explain to you in detail the collection, purpose, method and scope of the corresponding information in a reasonable way (including but not limited to updating this policy, re-signing documents, page prompts, pop-up windows, In-Site letters, emails, website announcements or other ways that are convenient for you to know),And to ensure that these new requirements are still in line with the principles of legality, legitimacy, and necessity, to avoid going beyond the original scope, and to collect and use after obtaining your authorization and consent.

System permissions such as cameras, microphones, and photo albums will not be enabled by default. They will only be accessed for specific functions/services after your express authorization. You can withdraw the authorization at any time.In particular, it should be pointed out that even if you are authorized to access your corresponding permissions, we will only access within the scope of your authorization; And if you refuse to provide, you will only be unable to use the corresponding functions, but it will not affect Your normal use of other functions of the product and/or service.

In order to provide services to you, we will collect and use your personal information in the following ways:

(I) functions necessary for the use of Pixmax products or services

  • 1. Account registration information: When you register your Pixmax account for the first time, you need to use your real-name authentication mobile phone number to register and create a login password. We hereby explicitly remind you that the mobile phone number will be used for real-name authentication, and the login password should meet the complexity requirements to ensure account security.The above information is necessary for you to register your Pixmax account. If you refuse to provide such information, you will not be able to register your Pixmax platform account and can only use browsing and search services.After you successfully register your account, you can log in to Pixmax products or services through your mobile phone number and SMS verification code, or you can log in to Pixmax products or services through your mobile phone number and password.
  • 2. Unified account and associated platform: Unless otherwise specified, all associated versions of Pixmax use the unified Pixmax account service, including but not limited to "Pixmax".You can use your Pixmax account to easily log in and use the platforms associated with Pixmax to use the services or features of the corresponding platforms.In order to provide a consistent service experience on the associated platforms of Pixmax, we may use SDK or related technologies to synchronize the accounts and content on the associated platforms, which may include: Sharing the account information that you have set as public, such as nicknames and avatars;Synchronize the content you like, collect, generate and publish using this account; Synchronize other information you authorize.
  • 3. Content generation service: based on artificial intelligence (hereinafter referred to as "AI") model technology, Pixmax provides you with AI content generation services (such as images, audio and video content).In order to provide services to you, we will collect your active selection or input text, pictures, audio and video and other content and instructions. We will never, under any circumstances, utilize your uploaded images, voices, or any third-party content you upload to our platform to train or optimize the AI models in our platform.

In order to realize relevant functions, we may upload the original material content that you actively select or upload to the server for processing based on technical reasons. Among them, some functions may need to analyze and process the material content including face and sound.However, please rest assured that these contents will only be allowed to be used to realize the generation effect of related functions and services including "portrait processing" related instructions or "digital person", and will never be used for other purposes such as identifying specific individuals or verifying personal identity.

When you use AI content generation (including but not limited to importing materials and exporting generated content), we will request you to authorize the microphone, camera, photo album, or storage permission based on the specific function and service type you use.If you refuse to grant permission, you will not be able to use functions such as importing materials and exporting generated content, but it will not affect your use of other functions of Pixmax.

  • 4. Content browsing and search: When you browse Pixmax content, we will record your usage. If you do not log in to your account, we will record your click, browse, download, share, and feedback information through the identifier information corresponding to the device.If you have logged in to your account, we will record your click, browse, download, share, pay attention, feedback, make the same payment, publish, like, comment, etc. through your account.When you use the search service, we will collect your search keyword information, log information records for analysis in order to show you more relevant search results. We hereby clearly remind you that your search keywords and log information will be used to provide more accurate search results.We may also record information that you provide, form, or retain when you use our services, such as entering query terms, clicking on historical terms, prompts, and links when you use search.You have the right to refuse to provide the above information, but this will cause you to be unable to use certain services or functions, or to achieve the effect of the relevant services.
  • 5. Model and information release: When you Upload models or pictures, audio and video content, we will request you to authorize albums, microphones, cameras and other permissions according to the functions and types of services you use.If you refuse the authorization, you will not be able to use the corresponding Publishing function, but it will not affect your use of other Pixmax functions.

Your published content will display your nickname, Avatar, and other information.

In order to continuously optimize our products and services and continuously improve our content ecology, interactive effects and use experience, we will conduct effect statistics and analysis based on the duration of your publicly released works such as models, pictures, audio and video, as well as the viewing, interaction and use of such works,And publicly display some of the statistical data.

  • 6. When you share or receive shared information or participate in activities, Pixmax client will access your clipboard locally, write passwords or read passwords, sharing codes and links contained therein, so as to realize functions or services such as jump, sharing and activity linkage.We do not upload information from your clipboard to our servers.

(Ii) Providing you with products or services

When you use Pixmax services, in order to maintain the normal operation of our services, improve and optimize our service experience and protect your account security, we will collect the following information:

  • Equipment information: we will receive and record information about the equipment you use (including software and hardware feature information such as equipment model, operating system version, IP address, software version number, etc.) according to the specific permissions you grant during software installation and use;We collect some of your device permissions based on providing a more convenient and better service and experience:
  • Log information: We will collect your detailed usage of our services and save them as related logs, including the way, type and status of access to the network, network quality data, Operation logs, and service log information.
  • Personal information you submit through our customer service or when participating in our activities: you understand and agree that we may send you one or more types of notices at the same time through the contact information (for example, telephone number) you provide during the use of products or services,For example, message notification, identity verification, security verification, user experience research;In addition, we may also provide you with commercial information such as services, functions or activities that you may be interested in by text messages or phone calls.If you do not want to accept this information, you can unsubscribe through the unsubscribe method provided in the SMS, or you can contact us directly to unsubscribe.

(III) Operation and safe operation

In order to maintain the normal and stable operation of related products or services, and protect the safety and legitimate interests of you or other users or the public, we will collect the following necessary information:

  • (1) In order to ensure the safe operation of software and services, the quality and efficiency of operation, we will collect your hardware model, operating system version number, device identifier (Android such as AndroidID, OAID; iOS such as IDFV, IDFA), operator unified anonymous identifier, network device hardware address (device MAC address), IP address, WLAN access point (such as SSID, BSSID), Bluetooth (Bluetooth), base station, software version number, network access mode/type/status, network quality data, Operation/Usage/service log, device sensor data (such as acceleration sensor) and other data.
  • (2) In order to prevent malicious programs and ensure the quality and efficiency of operations, we will collect installed application list information, software list or running process information, overall application operation, usage and frequency, application crash, overall installation usage, performance data, and application source.
  • (3) We may collect the account information, equipment information and service log information generated in the process of using the App, and use the above information and the information that our affiliates and partners have obtained your authorization or can provide to us according to law,It is used to judge account security, transaction security, conduct identity verification, identify violations of laws and regulations, detect and prevent security incidents, and take necessary recording, analysis, and disposal measures in accordance with the law.

(IV) Other uses

If we collect your personal information for other specific purposes not specified in this Policy, we will ask for your prior consent.The purpose of our collection and use of the above information is to better operate Pixmax products and services. If there is any update, we will notify you through methods including but not limited to website announcements, website letters, phone calls or text messages.

If we stop the operation of Pixmax products or services, we will stop the activities of continuing to collect your personal information in a timely manner, and notify you of the notice of stopping operation one by one or by announcement within at least 30 days, and delete or anonymize the personal information held by us.If personal information of children is involved, we will promptly inform the guardian of the children of the notice of stopping operation.

(Iv) Exceptions to authorized consent

You are fully aware that, in accordance with the requirements of relevant laws and regulations, we collect and use your personal information without your authorization and consent:

  • (1) in connection with the personal information controller fulfilling its obligations under laws and regulations;
  • 2. Directly related to national security and national defense security;
  • 3. Those directly related to public safety, public health, or significant public interests;
  • 4. Directly related to criminal investigation, prosecution, trial, and enforcement of judgments;
  • 5. Where it is necessary to protect the vital lawful rights and interests of the individual whose personal information is concerned or of other individuals, such as life and property, but obtaining the individual’s consent is impractical;
  • The personal information involved is disclosed to the public by the subject of personal information on its own;
  • 7. It is necessary to sign and perform the contract according to the requirements of the personal information subject;
  • 8. Collecting personal information from legally publicly disclosed information, such as legal news reports, government information disclosure and other channels;
  • 9. It is necessary to maintain the safe and stable operation of the products or services provided, such as the detection and disposal of product or service failures;
  • The controller of personal information is a news organization, and it is necessary to carry out legitimate news reports;
  • The personal information controller is an academic research institution, which is necessary to carry out statistics or academic research in the public interest, and when it provides the results of academic research or description to the outside world, the personal information contained in the results is de-identified.

In particular, you are reminded that if the information cannot be identified as your personal identity alone or in combination with other information, it does not belong to your personal information in the legal sense;When your information can be used alone or in combination with other information to identify you personally, or when we use data that cannot be linked to any specific personal information in combination with other personal information, such information will be treated and protected as your personal information in accordance with this policy.

III. How We Use Cookies and Similar Technologies

In order to make your access experience easier, when you use our products or services, we may collect and store data related to your access to Pixmax services through various technologies, including but not limited to your device information, login information, browsing history, etc,When you visit or re-visit Pixmax services, we can identify you and provide you with better and more services by analyzing data.This includes the use of small data files to identify you. This is done to understand your usage habits, to help you avoid repeating the steps of entering account information, or to help determine your login status and account security.These data files may be cookies or other local storage provided by your browser or associated applications (collectively, "cookies").

We will not use Cookies for any purpose other than those described in this Privacy Policy. You can manage or delete Cookies according to your preferences.You can clear all Cookies stored on your computer, most web browsers will automatically accept Cookies, but you can usually modify your browser settings to refuse Cookies according to your needs;You can also clear all Cookies stored in the software.

You understand and know that some of our products/services can only be achieved through the use of cookies or similar technologies. If you refuse to use or delete them, you may not be able to obtain the best service experience of our products and/or services,At the same time, it may also affect your information protection and account security.

IV. How We Share, Transfer, and Publicly Disclose Your Personal Information

(1) Sharing

We take the protection of your personal information very seriously.**Without your authorized consent, we will not share your personal information with other third-party companies, organizations and individuals, unless it is anonymized or de-identified information that cannot be identified or linked to you, and the sharing third party cannot re-identify such information.* We will only share your personal information for lawful, legitimate, necessary, specific and explicit purposes, and only share necessary personal information. If we share your personal sensitive information, we will ask for your authorization again.If a third party uses your personal information beyond the scope of the original authorization, we will require the third party to obtain your authorization again.

  • 1.In some cases, in order to provide you with our services or to realize the business functions of our products and/or services, we must share your personal information in order to realize the core functions of our products and/or services or to provide the services you need,For example, service providers that provide functional support for our products and/or services: including: providing payment institutions that provide payment services with information related to your order payment;When we are subject to due diligence or audit, we share your relevant information with external regulatory and professional consulting institutions (such as audit institutions).All third-party service providers must comply with the Law of the People's Republic of China on the Protection of Personal Information and other relevant laws and regulations to ensure the security of users' personal information and sign confidentiality agreements.We require all third-party service providers to adhere to strict security measures and compliance requirements to ensure the security and privacy of user information.
  • 2.Necessary and reasonable sharing with Pixmax company: in order to facilitate us to provide you with consistent services based on a unified account system, identify account abnormalities, protect the personal and property safety of users or the public from infringement, and facilitate you to carry out unified management, you know and agree,* * Your relevant personal information may be shared as necessary within our products.**We require all internal sharing departments and teams to comply with strict security measures and compliance requirements to ensure the security and privacy of user information.
  • 3. Sharing information for security and analysis statistics
  • (1) Ensure the safety of use: We attach great importance to the safety of accounts and services. In order to protect the safety of your account and property and protect your and our legitimate rights and interests from illegal infringement, we and affiliated companies or service providers may Share necessary equipment, account numbers and log information.We require all affiliates and service providers to comply with strict security measures and compliance requirements to ensure the security and privacy of user information.
  • (2) Analysis of product usage: In order to analyze the usage of our services and improve the user experience, statistical data on product usage (crashes, flashbacks) may be shared with related parties or third parties, which is difficult to identify your personal identity in combination with other information.
  • 4. Help you participate in marketing activities: When you choose to participate in relevant marketing activities organized by us and our affiliates or third parties, you may be required to provide your name, contact information, and bank account information.This information is personally sensitive information, and refusal to provide it may affect your participation in related activities, but it will not affect other functions.Only with your consent, we will share this information with related parties or third parties to ensure that you have a consistent experience in joint activities, or entrust third parties to honor rewards to you in a timely manner. If you no longer wish us to use your personal information for marketing purposes, please contact us to opt out. We promise that we will not share personal information that can identify you without your separate authorization.
  • 5. Other situations
  • (1) Sharing with third parties in order to protect you, our other users or employees, Pixmax or the public interest, property or safety (e. G. Fraud or credit risk, etc.) from damage;
  • (2) According to the relevant agreement (such as: service agreement, etc.) or legal documents signed by you and us;
  • (3) in accordance with the relevant agreement between you and the other third party.

(II) Transfer

We will not transfer your personal information to any company, organization, or individual, except in the following circumstances:

  • Transfer with explicit consent: After obtaining your explicit consent, we will transfer your personal information to other parties.
  • 2.In the event of a merger, acquisition or bankruptcy liquidation of Pixmax service providers, or other situations involving mergers, acquisitions or bankruptcy liquidation, such as the transfer of personal information, we will require new companies and organizations that hold your personal information to continue to be subject to this policy,Otherwise, we will ask the company, organization and individual to seek authorization from you again.

(III) Public Disclosure

  • 1. Except for public disclosure in compliance with laws and regulations or obtaining your authorization and consent, we will not publicly disclose your information, and our public disclosure of your personal information will adopt security protection measures that meet industry standards.
  • 2.When making a penalty announcement for illegal accounts and fraudulent behaviors, we will disclose relevant account information, or because you violate laws and regulations or relevant agreements and rules of Pixmax platform, or to protect the personal and property safety of Pixmax platform or the public from infringement,We may disclose your account information in accordance with laws and regulations, platform agreements or with your consent.

(Iv) Exceptions to prior authorized consent for the sharing, transfer and public disclosure of personal information

In the following cases, we do not need to obtain your prior authorization to share, transfer and publicly disclose your personal information:

  • 1. Related to the personal information controller’s fulfillment of obligations prescribed by laws and regulations;
  • 2. Directly related to national security and national defense security;
  • 3. Those directly related to public safety, public health, or significant public interests;
  • 4. Directly related to criminal investigation, prosecution, trial and execution of judgment;
  • 5. For the protection of your or other personal life, property and other major legitimate rights and interests, but it is difficult to obtain my consent;
  • 6. Personal information that you disclose to the public on your own;
  • 7. Collecting personal information from information that is legally publicly disclosed, such as legal news reports, government information disclosure and other channels.

V. How We Protect and Retain Your Personal Information

(I) Preservation of your personal information

  • 1. Storage location: Information collected and generated by our operation of Pixmax services within the territory of the People's Republic of China is stored only within the territory of the People's Republic of China.
  • 2.Storage Period: The information you provide to us may be archived or stored by us on a regular basis in accordance with the back-up process and for a period of time for which such information was collected, to provide you with our products and services, to resolve disputes, to establish legal defenses, to conduct audits,Time required to pursue legitimate business purposes, enforce our agreements and comply with applicable laws.For example, the "E-Commerce Law of the People's Republic of China" requires that the storage time of commodity and service information and transaction information shall not be less than three years from the date of completion of the transaction.

We determine the retention period for personal information primarily based on the following criteria:

  • (1) To complete the transaction purpose related to you, maintain the corresponding transaction and business records, in response to your possible inquiries or complaints;
  • (2) Ensure the safety and quality of the services we provide to you;
  • (3) whether you agree to a longer retention period;
  • (4) Whether there are other special agreements or provisions of laws and regulations on the retention period.

Beyond the retention period, we will delete or anonymize your personal information as required by applicable law. For minor information, regardless of whether the retention period is reached, as long as the user requests to delete or reach the retention period, we will promptly delete or anonymize it.

(2) We will take the following measures to protect your information

  • 1. We have always attached great importance to the protection of users' personal information security. Therefore, we have adopted protective measures such as security technical measures and organizational and management measures in line with industry standards to minimize the risk of disclosure, damage, misuse, unauthorized access, unauthorized disclosure and change of your information.
  • 2. We will take reasonable and feasible security measures and technical means in line with industry standards to store and protect your personal information to prevent your information from being lost, unauthorized access, public disclosure, use, modification, destruction, loss or disclosure.At the same time, we will regularly evaluate and update personal information protection measures to ensure their effectiveness and reduce security risks. We will take all reasonable and feasible measures to protect your personal information.We will use encryption technology to ensure data confidentiality; we will employ trusted security mechanisms to protect data from malicious attacks.
  • 3. We regularly train employees on data security awareness and security capabilities to enhance their awareness of the importance of protecting personal information.We will sign confidentiality agreements with employees and partners who contact your personal information, clarify job responsibilities and code of conduct, and establish strict access control and approval procedures to ensure that only authorized personnel can access personal information. If there is a breach of confidentiality agreement, will be held accountable.
  • 4. We have the responsibility and obligation to remind you that the Internet is not an absolutely safe environment. We recommend that you use complex passwords as required, do not disclose your password/verification code, do not lend your account and equipment to others at will, and pay attention to protecting your equipment and Personal information security.If you log in on public equipment and use Pixmax services, do not remember the password, log out in time after use, and beware of being fraudulently used by others.If you find that your account is abnormal or stolen, please change your password in time. If necessary, you can contact us for help in accordance with the method notified in this policy.
  • 5.If our physical, technical or management protection facilities are damaged, resulting in unauthorized access to information, public disclosure, tampering or destruction, resulting in damage to your legitimate rights and interests, we will initiate an emergency plan within 24 hours after discovery and take reasonable relief measures,To minimize the impact on your personal information and other rights.

(III) Handling of Personal Privacy Data Leakage Incidents

In the unfortunate event of personal privacy data leakage, we will promptly inform you in accordance with the requirements of relevant laws and regulations: the basic situation and possible impact of personal privacy data leakage, the disposal measures we have taken or will take, and you can independently prevent and Reduce risk suggestions, remedial measures for you, etc.We will also promptly inform you of the relevant details of the incident via email, letter, telephone, push notifications, and other means. When it is impractical to notify each data subject individually, we will publish a notice through reasonable and effective channels.At the same time, we will also take the initiative to report the handling of personal privacy data leakage incidents in accordance with the requirements of the regulatory authorities.

VI. How We Manage Personal Information

We attach great importance to your personal information, and do our best to protect your personal information access, correction, delete the right, so that you have full ability to protect your privacy and security. Your rights include:

(I) Access and correction

We encourage you to update and revise your information to make it more accurate and effective. You can query, access and manage your personal account information. You can click "my", according to access, manage your personal information, and according to the corresponding information management methods to complete or request us to modify, supplement.You can change your password in the Personal Center-setting interface, or you can contact our manual customer service or send an email to: service@pixmax.ai, apply for correction of your information, and we promise to complete the verification and processing within 15 working days.

When accessing, correcting, and deleting the aforementioned information, we may ask you to authenticate to keep your account secure.

(II) Deleted

In the following cases, you can make a request to us to delete personal information, except that the data has been anonymized or as otherwise provided by laws and regulations.

  • 1. The purpose of processing has been achieved, cannot be achieved, or is no longer necessary to achieve the purpose of processing;
  • 2. We cease to provide products or services, or the retention period has expired;
  • 3. Individual Withdrawal of Consent
  • 4. If our handling of personal information violates laws, administrative regulations or agreements with you;
  • 5. Other circumstances stipulated by laws and administrative regulations.

Personal information deletion: refers to the act of removing personal information from the system involved in the realization of daily business functions, so that it remains unretrievable and accessible. When you or we assist you to delete the relevant information, we will follow the following process:

  • Remove your personal information from the main database immediately;
  • Mark personal information in the backup system to ensure that it is completely deleted after the backup cycle;
  • Anonymization of personal information ensures that you cannot be identified by the processed data.

We will securely store your personal information and restrict any further processing of it until the backup can be erased or anonymized.

(Iii) Refusal, return, transfer, request for copies of data

You can contact us by the method provided at the end of this policy to request us to refuse, return, transfer or request a copy of personal information. We promise to complete the verification and processing within 15 working days.

(4) Changing the Scope of Your Consent

If you want to change the authorization of relevant permissions (for example, storing data, etc.), you can modify them through your hardware device.

If you want to control the mechanism for receiving message notifications, you can set related functions in the product or service.

You can also withdraw your consent by contacting us at the end of this policy. When you withdraw your consent, we will no longer process the corresponding personal information. However, your decision to withdraw consent will not affect the processing of your personal information that has already been carried out based on your prior authorization.You can also permanently withdraw all authorization for us to continue to collect your personal information by canceling your account.

Please understand that each business function requires some basic personal information to be completed. When you withdraw your consent or authorization, we cannot continue to provide you with the services corresponding to the withdrawal of consent or authorization, and we will no longer process your corresponding personal information.However, your decision to withdraw your consent or authorization will not affect the processing of your personal information that has already been carried out based on your prior consent.

(V) Objections

If you believe that our processing of your personal information violates the requirements of this policy or relevant laws and regulations, you can send an email (email address: service@pixmax.ai) to raise your objection.We promise to reply and deal with each of your valuable suggestions within 15 working days.

(VI) Write-off

When you need to terminate your use of our services, you can apply for cancellation of your account, you can contact our manual customer service to apply for cancellation of your account. We commit to completing the verification and processing within 15 business days.

After you cancel your account, you will no longer be able to log in and use our products and services and third-party products and services that use this account to log in; All rights and interests that have been generated but not consumed during the use of our products and services and future expected benefits will be cleared;The content, information, data, records, etc. under the account will be deleted or anonymized (unless otherwise provided by laws and regulations or otherwise required by the regulatory authorities); At the same time, once the account is canceled, it cannot be restored.

VII. Protection of Minors - Personal Information

We attach great importance to the protection of minors' personal information. Pixmax is primarily intended for adults. If you are a minor under the age of 18, you should read and agree to this privacy policy under the supervision and guidance of your parents or other guardians before using this product.We take the following measures to protect the personal information of minors:

  • Data encryption: We use industry-standard encryption technology to protect minors' personal information.
  • Access control: We implement strict access control measures to ensure that only authorized personnel have access to minors' personal information.
  • Security audits: We conduct regular security audits to ensure the safety of minors' personal information.

If you are the guardian of a minor under the age of 16, you should read and agree to this privacy policy for your guardian before using Pixmax and related services.

We protect the personal information of minors in accordance with the relevant laws and regulations of the country, and will only collect, use or disclose the personal information of minors when permitted by law, parents or other guardians explicitly agree or necessary for the protection of minors;If we become aware that personal information of a minor has been collected without the prior consent of a verifiable Guardian, we will try to delete the information as soon as possible.

If you are the guardian of a minor, when you have other questions about the personal information of the minor you are monitoring, please contact us through the contact information publicized in this privacy policy.

VIII. How This Policy Is Updated

(1) In order to provide you with better services, this privacy policy will be updated accordingly.We will issue updated versions on the websites and mobile terminals of Pixmax's associated platforms and remind you of the updates of relevant content through website announcements or other appropriate means before they take effect. Please also visit and pay attention to Pixmax so as to keep abreast of the latest privacy policy.

(2) For major changes, we will also provide more prominent notifications (we will explain the specific changes to the privacy policy through methods including but not limited to emails, text messages, or special prompts on the browsing page).

Material changes referred to in this policy include, but are not limited:

  • (1) There have been significant changes in our service model. such as the purposes for processing personal information, the types of personal information processed, and the ways in which personal information is used;
  • (2) We have undergone significant changes in our ownership structure and organizational structure. Such as business adjustments, changes in owners caused by bankruptcy mergers and acquisitions, etc;
  • (3) Changes in the main objects of personal information sharing, transfer or public disclosure;
  • (4) When the third-party supplier cooperation changes;
  • (5) Our responsible department for handling personal information security, contact methods and complaint channels change;
  • (6) When the personal information security impact assessment report indicates that there is a high risk.

After this privacy policy is updated, we will issue the updated version in Pixmax, and remind you of the updated content through the official website announcement or other appropriate methods before the updated terms take effect, so that you can keep abreast of the latest version of this privacy policy.

IX. How to Contact Us

If you have any questions, comments or suggestions on this privacy policy, or if you need to complain or report on the security of personal information, please send an email to service@pixmax.ai to contact us and we will reply within 15 working days.